My reason is more basic; I've spent the week moving into a new home. Just about everything has been moved.
But nothing happened all day. Wednesday evening, I called CenturyLink and was informed that the order was complete and if it wasn't working, it was something for tech support to resolve. Tech support identified an issue with how our service was provisioned and that he was forwarding it onto the team that configures that. After a lengthy wait for the other team without a response, we agreed that the tech could call me back once it was resolved.
No such call was relieved. Just before going to bed, I did notice that the internet light wasn't blinking red anymore.
It still didn't work Thursday morning, so I called CenturyLink again...and now was told that the install wasn't scheduled until Monday. And that I would have to wait.
Tried a couple of other CenturyLink phone numbers. Same response. I've even called CenturyLink's executive offices in Denver. No response.
So I called Cox, the other phone/internet/TV provider in Omaha out of desperation. My history with Cox isn't good: high prices that you are locked into after the initial period has expired. But I'm starting to get desperate.
And got what I expected. Higher prices for less service... And they'd be even slower to get me online.
So rather than risk the rest of my service getting screwed up, I'm sticking with CenturyLink.
Very grudgingly. And on a lot of faith that CenturyLink is actually going to fix things on Monday that were supposed to have been done three days ago.
Or really because I'm not able to spend a day to allow Cox to rewire my house next week.
Frankly, I'm not sure either company really deserves my business. But it's kind of hard for me to go without these services.
So now it's back into my "come of silence"... Thanks to CenturyLink.